Terms of Service

1. Acceptance of Terms

By accessing or using the website operated by ELMED Life Sciences (“ELMED,” “we,” “us,” or “our”) at elmedlifesciences.com and any related sub-domains including elmedagrobiotics.com (collectively, the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site.

2. About ELMED Life Sciences

ELMED Life Sciences is an ISO 22000:2018 certified, WHO-GMP certified, and US-FDA registered probiotic contract manufacturer headquartered at Plot No. 36, IDA Phase-5, Cherlapalli, Hyderabad, India. We provide probiotic, synbiotic, and postbiotic manufacturing solutions including contract manufacturing, research and development, private labeling, regulatory support, global logistics, and marketing support to businesses worldwide.

3. Use of the Site

3.1 Permitted Use

You may use our Site for lawful purposes only. The Site is intended for business-to-business (B2B) use by companies, distributors, pharmaceutical brands, and healthcare professionals seeking probiotic manufacturing and formulation services.

3.2 Prohibited Conduct

You agree not to:

• Use the Site in any way that violates applicable local, national, or international law
• Attempt to gain unauthorised access to any part of the Site, server, or connected systems
• Introduce viruses, trojans, worms, or other malicious code
• Scrape, mine, or extract data from the Site through automated means without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the integrity or performance of the Site

4. Intellectual Property

4.1 Ownership

All content on the Site — including but not limited to text, graphics, logos, images, videos, product information, brand names (such as Endogermila®, Sacromed®, Triogermila®), certifications imagery, and software — is the property of ELMED Life Sciences or its licensors and is protected by Indian and international copyright, trademark, and intellectual property laws.

4.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Site for its intended purpose. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Site without our express written permission.

5. Inquiries & Form Submissions

When you submit an inquiry through our contact forms, enquiry modals, or brochure download requests, you agree that:

• The information you provide (name, email, company, phone, inquiry details, product form, estimated volume) is accurate and truthful
• You consent to ELMED contacting you in response to your inquiry via the contact methods you provide
• Submission of an inquiry does not create a binding contract or obligation on either party — all business engagements are subject to separate written agreements

6. Product & Service Information

6.1 Informational Purposes

All product descriptions, formulation capabilities, strain information, certifications, manufacturing capacities, and service descriptions on the Site are provided for general informational purposes only. They do not constitute a binding offer, warranty of availability, or guarantee of specific outcomes.

6.2 No Medical or Regulatory Advice

Information on our Site about probiotics, synbiotics, postbiotics, and their applications for human health, animal health, aquaculture, or agriculture is provided for informational purposes only and does not constitute medical, veterinary, nutritional, or regulatory advice. Always consult qualified professionals before making health or regulatory decisions.

6.3 Accuracy

While we strive to keep all information on the Site accurate and up to date, we do not warrant that the content is free from errors. Product specifications, capacities, and certifications may change and are subject to confirmation during the quotation and contract process.

7. Business Engagements

Any contract manufacturing, private labeling, R&D, or other business engagement with ELMED will be governed by separate, written agreements (such as manufacturing agreements, supply contracts, non-disclosure agreements, or service-level agreements). These Terms do not replace or override any such agreements.

8. Confidentiality

We respect the confidentiality of business information shared through our Site. Any proprietary formulation details, business plans, or trade secrets shared via our inquiry forms or communications will be treated as confidential, subject to any formal NDA or confidentiality agreement that may be executed between the parties.

9. Third-Party Links

Our Site may contain links to third-party websites, including our social media profiles and sub-brand websites (e.g., elmedagrobiotics.com). These links are provided for convenience. We do not control and are not responsible for the content, policies, or practices of any third-party websites. Accessing these links is at your own risk.

10. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, ELMED disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ELMED Life Sciences, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of the theory of liability.

12. Indemnification

You agree to indemnify, defend, and hold harmless ELMED Life Sciences, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. Modifications to the Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting the revised Terms on the Site with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Indian Contract Act, 1872. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Email: info@elmedlifesciences.com
• Phone: 040-29568336
• WhatsApp: +91 92814 43762
• Address: ELMED Life Sciences, Plot No. 36, IDA Phase-5, Cherlapalli, Hyderabad, Telangana, India